RETURN & REFUND
Effective date: June 21, 2026
30-Day Return Policy
We offer a voluntary 30-day return period from the date your order is delivered.
In addition, customers in the United Kingdom have a statutory right to cancel their purchase within 14 days of receiving their goods, in accordance with the Consumer Contracts Regulations 2013.
To exercise this right, simply contact us at info@contourixbody.com before the 14-day cancellation period expires.
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
How to Start a Return
To request a return, please contact our customer support team at info@contourixbody.com and provide your order number, which can be found in your confirmation email or invoice.
Once your request has been reviewed and approved, we will provide:
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The return address
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Detailed instructions on how and where to send your package
Important: Returns sent without prior authorization will not be accepted.
Return Conditions
To qualify for a return, items must:
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Be unused, unworn, and in their original condition
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Include all original packaging, accessories, and inserts where applicable
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Be securely packaged to prevent damage during transit
Approved returns may be routed to one of our designated international fulfillment facilities depending on the product purchased.
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
We strongly recommend using a tracked shipping service, as we cannot be responsible for returns lost in transit.
Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival.
If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery at info@contourixbody.com and include photographs clearly showing the issue.
Once reviewed, we will gladly offer a replacement, refund, or another suitable solution at no additional cost.
Exchanges
We do not offer direct exchanges.
If you would like a different item, simply:
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Request a return for your original purchase.
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Once approved, place a new order for the desired product.
Refunds
After receiving and inspecting your returned item, we will notify you whether your refund has been approved.
Approved refunds are processed within 2–4 business days.
Depending on your bank or payment provider, it may take an additional 3–10 business days for the refunded amount to appear in your account.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at info@contourixbody.com.
Cancellation Policy
Orders may be canceled within 24 hours of purchase.
After this period, orders may already have entered our automated fulfillment process and can no longer be modified or canceled.
If an order has already been shipped, customers may still exercise their statutory cancellation rights within 14 days of delivery or use our voluntary 30-day return policy.
How does Contourix work?
Contourix combines three advanced technologies in one handheld device: dynamic cupping, red light therapy, and microcurrent. Together, they work beneath the skin's surface to support circulation, encourage collagen and elastin production, improve the appearance of stubborn areas, and help tone the underlying muscles. Rather than only addressing the skin's surface like creams or relying on invasive procedures, Contourix is designed to target concerns associated with loose skin, cellulite, and loss of firmness at their source.
What is the science behind the three technologies?
Each technology is designed to support a different aspect of skin firmness and body contouring. Dynamic cupping uses gentle suction to help stimulate circulation and improve the appearance of stubborn areas. Red light therapy uses clinically studied wavelengths to support collagen and elastin production within the skin. Microcurrent helps enhance the look of muscle tone beneath the skin, contributing to a firmer, more sculpted appearance.
Will it work for my belly, arms, cellulite or loose skin?
This is one of the most common questions women ask, especially after trying products and routines that didn't deliver the results they hoped for. Contourix was designed to target areas beneath the skin's surface, helping improve the appearance of a post 40 lower belly pouch, post-pregnancy loose skin, softer upper arms, and cellulite on the thighs and hips. Plus, every purchase is backed by a 30-day money-back guarantee, so you can try it completely risk-free.
Does it hurt? Is it safe?
Contourix is completely non-invasive and designed for at-home use. Most women describe the experience as feeling like a warm massage with a gentle tingling sensation. There are no needles, incisions, or downtime involved. As with any skincare or beauty device, we recommend testing it on a small area first. If you're pregnant or have a medical condition, consult your doctor before use.
How do I use it, and how often?
Apply the included clinic-grade conductive gel, choose your microcurrent and cupping intensity, and glide the device over the target area for about 15 minutes, once a day. Use the belly, arm or leg attachment for the area you're working on.
How soon will I see results?
Many women say their skin starts feeling firmer within the first week. More noticeable tightening is often seen around weeks two to three, while improved tone may become visible by week four. By weeks six to seven, some find themselves comfortably fitting back into clothes they hadn't worn in a while. Results can vary depending on the person, treatment area, and consistency of use.
How is it different from creams, clinics or surgery?
Creams mainly work on the skin's surface, while clinic treatments can target deeper layers but often cost hundreds of dollars per session and require repeated visits. Surgical procedures are invasive, expensive, and involve recovery time. Contourix combines three advanced technologies inspired by professional treatments into one easy-to-use at-home device, helping address multiple concerns at once for a one-time purchase.
What if it doesn't work for me?
If you're not happy with your experience, you don't pay for it. Every Contourix purchase is backed by a 30-day money-back guarantee. Try it at home, and if you don't feel it's right for you, simply return it for a full refund.
Where can I buy it?
Contourix is available exclusively through our official website and isn't sold on Amazon, eBay, or in retail stores, ensuring you always receive the authentic device, the complete kit, and our full guarantee.
Didn't find the answer you were looking for?
Our team is here to help at
info@contourixbody.com