TERMS OF SERVICE
SECTION 1 – OVERVIEW
This website is operated by Contourix Body ("we", "us", "our").
Throughout the site, the terms "we", "us" and "our" refer to Contourix Body.
By visiting our website and/or purchasing products from us, you engage in our Service and agree to be bound by these Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein.
If you do not agree to these Terms, you may not access the website or use our services.
Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services.
SECTION 2 – ELIGIBILITY
You represent that you are at least 18 years old or have obtained parental consent to use this website.
You may not use our products for unlawful or unauthorized purposes.
Transmission of malware, viruses, or harmful code is prohibited.
Violation of these Terms may result in termination of access.
SECTION 3 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted over various networks.
You may not reproduce, copy, sell, resell, exploit, or use any portion of the Service without our prior written permission.
Headings used in these Terms are included for convenience only.
SECTION 4 – ACCURACY OF INFORMATION
We do not warrant that information on this website is accurate, complete, or current.
Any reliance on website information is at your own risk.
We reserve the right to modify content at any time without obligation to update information.
SECTION 5 – PRODUCTS
Certain products may be available exclusively online.
Products may have limited quantities.
We reserve the right to discontinue any product at any time.
We strive to display product colours and images accurately, but cannot guarantee exact colour representation on all devices.
We reserve the right to limit sales by person, household, region, or jurisdiction.
SECTION 6 – PRICING AND PROMOTIONS
Prices are subject to change without notice.
Promotional offers, bundles, discounts, free gifts, and campaigns may be modified or withdrawn at any time.
We reserve the right to correct pricing errors even after an order has been submitted.
SECTION 7 – ORDERS
We reserve the right to refuse, limit, or cancel any order.
We may limit quantities purchased per person, household, or order.
Customers agree to provide current, complete, and accurate billing and shipping information.
SECTION 8 – SHIPPING
Delivery times are estimates only and are not guaranteed.
Contourix Body shall not be responsible for delays caused by customs authorities, carriers, weather conditions, strikes, pandemics, cyber incidents, governmental actions, or events beyond our reasonable control.
Import duties, VAT, customs charges, and local taxes applicable within the United Kingdom remain the responsibility of the customer unless otherwise stated.
SECTION 9 – RETURNS AND REFUNDS
Returns and refunds are governed by our Refund Policy.
Nothing in these Terms excludes or limits statutory consumer rights under Belgian, European Union, or United Kingdom law.
SECTION 10 – OPTIONAL TOOLS
We may provide access to third-party tools or services.
Such tools are provided "as is" without warranties or endorsements.
Use of third-party tools is entirely at your own risk.
SECTION 11 – THIRD-PARTY LINKS
We are not responsible for third-party websites linked through our website.
Customers access third-party websites at their own risk.
SECTION 12 – USER CONTENT
By submitting reviews, testimonials, comments, photographs, videos, or other content, you grant Contourix Body a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, publish, modify, distribute, and display such content for marketing purposes.
You warrant that your submissions do not violate any law or third-party rights.
SECTION 13 – INTELLECTUAL PROPERTY
All trademarks, logos, product names, graphics, photographs, videos, website content, and branding remain the exclusive property of Contourix Body.
Unauthorized reproduction, copying, distribution, modification, or commercial use is strictly prohibited.
SECTION 14 – PROHIBITED USES
You may not:
• Violate laws or regulations
• Infringe intellectual property rights
• Upload malicious software
• Attempt unauthorized access
• Harvest personal data
• Interfere with website security
• Use the website fraudulently
Violations may result in termination of access.
SECTION 15 – HEALTH DISCLAIMER
Our products are intended for cosmetic, beauty, and wellness purposes only.
They are not intended to diagnose, treat, cure, or prevent any disease.
Individual results may vary.
Customers should consult a healthcare professional before using dietary supplements, electrical wellness devices, or cosmetic products if they are pregnant, nursing, have implanted medical devices, take medication, or suffer from medical conditions.
SECTION 16 – DISCLAIMER OF WARRANTIES
Products and services are provided on an "as is" and "as available" basis.
We do not warrant uninterrupted, secure, or error-free access to the website.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Contourix Body shall not be liable for:
• Indirect damages
• Loss of profits
• Loss of revenue
• Loss of savings
• Loss of data
• Loss of business opportunities
Nothing in these Terms excludes liability for fraud, gross negligence, death, personal injury, or mandatory statutory rights under Belgian, European Union, or United Kingdom law.
SECTION 18 – CHARGEBACKS
Customers agree to contact customer support before initiating a chargeback whenever possible.
Initiating a chargeback without first attempting to resolve the matter with us may constitute a breach of these Terms.
SECTION 19 – FORCE MAJEURE
Contourix Body shall not be liable for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, pandemics, labour disputes, transportation disruptions, cyberattacks, supply chain interruptions, or governmental actions.
SECTION 20 – TERMINATION
We may suspend or terminate access to our services at any time.
Obligations incurred before termination shall survive termination.
SECTION 21 – ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and Contourix Body.
SECTION 22 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of Belgium.
Nothing in these Terms deprives consumers residing in the United Kingdom of mandatory rights granted under applicable UK consumer protection legislation.
SECTION 23 – CHANGES TO TERMS
We reserve the right to update these Terms at any time.
Continued use of the website following changes constitutes acceptance of the revised Terms.
SECTION 24 – CONTACT INFORMATION
Contourix Body
Registered Office
de Borrekenslei 21
2930 Antwerpen
Belgium
Company Number (KBO/BCE)
0798.197.657
VAT Number
BE0798.197.657
Email
support@contourixbody.com
Support Hours
Monday – Friday: 9:00 AM – 5:00 PM (GMT/BST)
Saturday – Sunday: Closed